1. Non-Cancellation and No Refund 無取消退貨
Once your order is submitted, it will be automatically scheduled into our marketing plan. They cannot be edited, changed, or canceled. If the URL is incorrect, private, or updated on social media, the system will automatically cancel the order. Our services are irreversible, and therefore, orders cannot be canceled or refunded. Please ensure the accuracy of your URL and account details before making a purchase.
一旦您的訂單提交,它將自動安排進入我們的行銷計劃中,無法進行編輯、更改或取消。如果網址不正確、設為私人或在社交媒體上更新,系統將自動取消訂單。我們的服務不可逆,因此訂單無法取消或退款。請在購買前確認您的網址和帳戶詳細資訊的準確性。
2. Service Timeline 操作時間
Most services begin within 4–48 hours of purchase and are completed within 7 days (excluding watchtime). If your order hasn’t started within 48 hours, please contact customer support.
大多數服務會在購買後4至48小時內開始,並在7天內完成(不包括觀看時間)。如果您的訂單在48小時內尚未開始,請聯繫客戶支持。
3. Avoid Overlapping Orders 避免訂單重複
Do not purchase the same category of service for the same URL simultaneously. If you need to buy the same service for the same URL, wait for the previous order to complete to avoid potential errors. We do not offer compensation for quantity discrepancies caused by overlapping orders. This restriction doesn’t apply to different URLs.
請勿同時為相同網址購買相同類別的服務。如果您需要為相同網址購買相同的服務,請等前一筆訂單完成後再購買,以避免潛在錯誤。對於由於重複訂購而導致的數量差異,我們不提供補償。此限制不適用於不同網址。
4. Public Profile Requirement 必須公開帳號
Ensure your account or content is set to ''Public'' before purchasing, as most services cannot be provided for private accounts.
請確保您的帳戶或內容在購買前已設為「公開」,服務無法提供給私人帳戶。
5. Service Guarantee 服務保固
Our guarantee offers additional protection and is not the product’s lifespan.
我們的保證提供額外的保護,但不等同於產品的壽命,可能會因為社群平台判斷取消,保固期內可再申請添加。
6. Warranty Claims 保固聲明
The warranty period starts from the date of receiving the service completion notification. Warranty duration varies by product; please refer to the product information for details..If there are quantity shortages or declines, you can submit a request through our "Customer Support" page, and we will respond within 48 hours.
保固日期為收到完成服務通知信起算,每個產品保固時間不同,詳見產品資訊。如果有數量不足或減少的情況,您可以通過我們的「客戶支持」頁面提交請求,我們將在48小時內回應。
7. Customer Responsibility 客戶責任
We are not responsible for losses caused by personal actions, such as deleting posts, changing account settings to private, or changing usernames. No compensation will be provided for these cases.
我們不對因個人行為導致的損失負責,例如刪除帖子、將帳戶設置為私人或更改用戶名。這些情況下不會提供任何補償。